TIMESHARE SALES FLOOR. IT’S BEEN A BAD WEEK FOR TARGETS. THE BOSS IS IN A MOOD.
SALESWOMAN: My client’s about to pass out. She’s diabetic and she’s turning grey. They’re telling me they’re interested… but look at her… they can’t stay much longer. Can we go into button-up next?
BOSS: Where’s your T.O.?
SALESWOMAN: He’s on another table.
BOSS: Speak to your T.O.
SALESWOMAN: I need help now. She’s on the brink of collapsing.
BOSS: It’s not my problem if he can’t handle all his tables.
SALESWOMAN: I know, but my client…she needs an injection…
BOSS: Not my problem.
SALESWOMAN: But she’s going to pass out. She’s really ill. Turning grey, Freddie.
BOSS: They’re not leaving a deposit, it’s not my priority.
SALESWOMAN: But they’ve said they’re interested…
BOSS: Then get your T.O.
SALESWOMAN: But she’s ill. They’re gonna have to leave pretty soon… like now.
BOSS: Let them.
SALESWOMAN: But they want to buy.
BOSS: Are they leaving a deposit?
SALESWOMAN: No.
BOSS: Well, they aren’t interested then.
SALESWOMAN: I mean, I haven’t asked… she’s having a… I mean, look at her. She needs help.
BOSS: Could be faking.
SALESWOMAN: I don’t think she’s faking.
BOSS: Speak to your T.O.
Trans. ‘Button up’ – the last phase of the selling A-Z.
Trans. ‘T.O.’ – ‘take over, the ‘hard sell’.